PRIVACY POLICY

Your privacy at Waters by Klaus

We value the trust you place in Waters by Klaus, and we want you to be aware of the safeguards we have in place to respect your privacy. The below policy tells you about the information we gather about you and how we use it. If you have any questions or concerns about our privacy policy, please contact us at info@watersbyklaus.com.

Types of personal information we may gather:

Waters by Klaus gathers personal information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience. The following are examples of the personal information we gather from you.

  • Purchases – When you place an order, you give us your name, address, phone number and/or email address plus payment information.
  • Non-Purchases – There may be instances when you are not making a purchase at Waters by Klaus and you give us your name, address, phone number and/or email address, and where applicable, payment information, or when somebody else gives us your name, address, phone number and/or email address, and where applicable, payment information. Some situations when this may occur are when you return or exchange merchandise, receive a gift from Waters by Klaus or enter a contest or participate in a promotion or survey sponsored by Waters by Klaus.
  • Personal Shopping Account – If you create a Personal Shopping Account with us so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), and payment information.
  • Email updates – When you subscribe to receive Waters by Klaus email updates featuring exclusive offers (like free shipping), product news, special discounts, contest announcements and more, we require your email address. You can unsubscribe anytime.
How we use personal information:

We ask you for certain kinds of personal information in order to provide you with the services you request and to process and deliver your order. We also may use your personal information to provide you with customized communications and keep you updated on the latest promotions or products that may interest you.

In addition, our site utilizes ‘cookies.’ Cookies do not gather any of your personally identifiable information. They do allow us to provide you with a more personalized shopping experience and enable you to fully interact with and complete your transaction on our site.

Waters by Klaus shares its customer information with its affiliated company, Kaiser Lebrecht, LLC. We also may share your information with our business partners in order to provide you with certain services.

What are cookies?

‘Cookies’ are small data files that one of our servers sends to your computer via your Web browser when you connect with our Web site. Their primary function is to help us remember you by tracking your browsing sessions, which enables us to collect non-personally identifiable information (such as your IP address, browser type, and domain name, etc.), and provide you with a more relevant shopping experience.

How we use cookies:

We use cookies to help process your order through our website and to provide you with a personalized shopping experience. To place an order and complete your transaction on watersbyklaus.com, you must have ‘cookies’ enabled on your Web browser. (If you don’t want to enable cookies but would like to place an order, please call us toll free at 1-877-750-1188.) You must also have cookies turned on in order to create a personal account on watersbyklaus.com and to access that online account.

Cookies also help us:
  • determine which features and tools you use, and which pages you visit on watersbyklaus.com
  • remember which items you’ve placed in your shopping bag
  • enable you to check out faster if you’ve created an account with us. In addition, we use cookies to provide you with advertisements and promotions across various other websites from Waters by Klaus based on your web browsing behavior and to similarly allow other entities, in which you may be interested, to provide you with their advertisements and promotions across various other websites. If you would like more information about this specific practice or would like to opt out of participating in this particular practice, please email us at info@watersbyklaus.com.

If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

Our Business Partners

In order to ship and track merchandise, we make your name and address available to certain companies that help us provide you with those services.

Mailing List Preference

If you do not want to have your name shared with non-affiliated companies, or if you no longer wish to receive Waters by Klaus catalogs or emails, please call 1-877-750-1188. You can also contact us via email at

  • info@watersbyklaus.com

. Please include your name and mailing address in the message. If you would like to no longer receive emails from Waters by Klaus, please unsubscribe or click on the ‘unsubscribe’ link included in all emails sent by Waters by Klaus.

Children’s Privacy at Waters by Klaus

Waters by Klaus does not sell products for purchase by children. If you are under 18, you may use our website with the involvement of a parent or guardian. Moreover, Waters by Klaus is concerned about the safety of children. Occasionally, Waters by Klaus may conduct promotions or contests that allow children under the age of 13 to participate. In those instances, we will use reasonable efforts to obtain verifiable parental consent before collecting any personally identifiable information from these participants. Rest assured that Waters by Klaus will never knowingly request personally identifiable information from anyone under the age of 13 without making reasonable efforts to obtain verifiable parental consent. In addition, Waters by Klaus will not condition a child’s participation in an event on the provision of more personal information than is reasonably necessary to participate in the activity, and Waters by Klaus will not sell that information and will only use that information in the manner that we disclose in the promotion or contest. In those instances where Waters by Klaus collects personal information from a child, that child’s parents or guardians will have the ability to review the information provided by their child by sending an email message to info@watersbyklaus.com or to the email address listed on the watersbyklaus.com web page that collected their child’s information. Parents or guardians may also request that Waters by Klaus not make contact with their child. If such a parental request is received, Waters by Klaus will make all reasonable efforts to make sure that no communications are sent to the child.

Security

Your Information is Secure at Waters by Klaus

We go to great lengths to keep your financial information private and safe. All credit card transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. If that security were ever breached, it would cost you nothing – so you can buy online with confidence. If you have additional questions regarding security at Waters by Klaus, please call us toll-free at 1-877-750-1188 or e-mail us, including your name and mailing address, at info@watersbyklaus.com.

Terms of Use

By accessing or using any features on watersbyklaus.com, you agree to be bound by these terms of service. We may periodically change these terms without providing prior notice. So, we recommend that you read these terms carefully each time you use this website.

Disputes

Applicable Law

Any dispute relating to the watersbyklaus.com website or use or inability to use watersbyklaus.com website (collectively, ‘Dispute’) will be governed by the laws of the State of Wisconsin, without regard to (i) its conflict of law provisions, (ii) the 1980 United Nations Convention on Contracts for the International Sale of Goods, or (iii) any provision of the Uniform Computer Information Transaction Act as it may be enacted in Wisconsin or any other jurisdiction. Waters by Klaus will not be liable for and you may not recover consequential, punitive, special, incidental, and/or indirect damages from any claim relating to your use of the watersbyklaus.com website.

Mandatory Arbitration

Any Dispute shall be submitted to confidential arbitration in Madison, Wisconsin, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or any other appropriate relief in any state or federal court in the State of Wisconsin, and you consent to exclusive jurisdiction and venue in such courts. Arbitration of any and all Disputes shall be conducted in accordance with the American Arbitration Association rules with a three judge panel. The arbitration award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

No Class Actions

To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise.

 

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